Outlook Web Access Overview

Use Microsoft Outlook Web Access to retrieve and work with data stored on a Microsoft Exchange Server computer using an Internet browser from a UNIX, Macintosh, or Microsoft Windows-based computer. It provides Web-based public access to Microsoft Exchange Server public folders and the Address Book. You can log on to your personal account to read private e-mail, send messages, create contacts, and schedule appointments.

With Outlook Web Access for Microsoft Exchange Server, you can share information with other Internet users anywhere, at any time. Using the features of Outlook Web Access, you can process and organize information and optimize communication tasks related to your daily work.

Loading Outlook Web Access

When you first load the Outlook Web Access Uniform Resource Locator (URL), you can either log on and access your personal mail or log on and view only public folders.

Accessing Only Public Folders

  • To access public folders or find names in the Address Book, click the term Click here to the right of the Public Access link.

Accessing Personal Messages

  1. In the Log On box, type your e-mail name.
  2. Press ENTER or click the term click here below the Log On box.
  3. In the Username box, type your e-mail name. You may need to include a domain name. If you do not know your domain name, contact your administrator. Your name must be entered in this format:

    <domain>\<your e-mail name>

  4. Press TAB to move to the Password box, and type your password.
  5. Click OK.

Note    If you use Microsoft Internet Explorer on a Macintosh and your network is configured for Windows NT Challenge/Response security, only your name must be entered in the Username box. Your domain name must be entered in the Domain name box.

Using Viewers and Forms

Inbox Viewer, Calendar Viewer, Contacts Viewer, and Public Folders Viewer display the options provided by Outlook Web Access. Depending on the task you are performing, the viewer contains:
  • Forms to read messages, compose new messages, forward messages, post messages, and many other tasks. For more information about a specific form, see the Help topic for the form you are interested in.


  • The Outlook Bar to accomplish tasks quickly. You can use it to access public folders, your inbox, your calendar, and your contacts; also, you can find names, set your user options, and log off.


  • The Toolbar to quickly accomplish other common tasks, such as Move/Copy Folder or Check for new mail and set message importance. For more information about specific tasks, see the Help topic for that specific task.


  • The user area, which displays lists of messages, different views of your calendar, lists of important contacts, and lists of folders and their contents.
Important: Remember to Log Off
Log off after you finish using Outlook Web Access. By logging off, you close the session between the client and the server. If you close only the Web browser, there is no guarantee that your session is closed.